TERMS & CONDITIONS

Rates & Inclusions :
All our rates are inclusive of accommodation in an appointed room with the meal plan selected while the time of booking by the guest/agent.
Booking Policy :

Deposit of 100% of the total stay amount must be paid by guest/agent initially as a guarantee to confirm the reservation.

Payment Policy :
Payment can be made using the credit card, debit card, online banking and cash deposit in the beneficiary of Udaan Hotels & Resorts Pvt. Ltd.
**GST is applicable at the time of reservation.
Extra Guest Policy :
We operate only on double occupancy per room basis with a maximum occupancy of up to 3 guests. Extra person above the age of 12 years being accommodated in the same room along with two adults, taking an extra bed shall be accommodated at a charge. This policy is applicable for reservation in all category Rooms.
Cancellation Policy :

At least 12 days prior to arrival date – No cancellation fees apply.

At least 10 days prior to arrival date – 50% cancellation fees apply of the total amount.

Within 10 days – 100% cancellation fees apply of the total amount.

Note: The cancellation policy is based on the total amount, not on the partially paid amount.

Check-In & Check-Out Policy :
Check-in time is 01:00 PM while Check-out time is before 11:00 AM for all Hotels & Resorts. Early check-in and late check-out are subject to availability. It is firmly necessary for guests to present valid photo identification while the time of check-in such as Indian Aadhaar Card, Indian Driving License, Indian Voter ID and Passport for International Traveler. Udaan Hotels & Resorts reserves the right to refuse check-in in the absence of a valid identification document.

Note :
– Local IDs are not allowed.
Child Policy :
– Child below 5 years without an extra bed/mattress is complimentary. Child Sharing for child above 5 years without an extra bed is charged only for meals and stay. In case of a requirement for an extra bed in the room, charges shall be the same as adult guest sharing charges.

– Guests traveling with infants or children under 5 years old must provide age verification upon check-in. Acceptable documents include a birth certificate, passport, or any official government-issued document indicating the child’s age.

CONTACT

  • Email :
    info@udaanhotels.com
  • Reservations & Customer Support :
    +91 9555 033 033

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REVIEWS

Excellent Stay

The Hotel is just awesome. The food quality is too good. I took buffet for breakfast and dinner it was totally vegetarian. The staff was too cooperative specially (TENZING mam and BISHAN sir) who served us. It was a very good experience. Hope to visit again and meet these people. 5/5 for Hotel.

5 / 5

- Rajat Sharma, Feb 09, 2019

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A pleasant stay

The overall experience was quite good. Remarkably, the staff provided nice hospitality and were very friendly. The receptionist named Paresh Gurruno provided us with accurate information and made our overall stay hassle free. Also, the staff in dining area were humble and quick to their service. Definately, a recommendation!

5 / 5

- @NitinKodavade, May 13, 2019

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Experience was good. Very nice hotel very kind hotel staff. ”

5 / 5

Very good location and views. Hotel is good my first interaction with receptionist Prabina Thapa she was very helpful. My booking was upgraded by Prabina Thapa. She was give me hill view room. View was very good in my room balcony. Food is good but little price was high. Rooms is very neat and clean and spacious.

- @sanjiv, Sept 25, 2017

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Satisfying services

The services were very good…staff was very sweet and gentle especially Ms. Amrit who attended us cordially.The view from hotel is heart warming.Rooms are airy and comfortable.Delicious food served by sweet people made it more memorable.Tysm for making our visit so amazing.

5 / 5

- @Rohitsharm1, July 13, 2019

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Highly Recommended

“Went on a honeymoon trip to Gangtok. Decided to stay in Woodberry. They have met all the expectations set by them. The room was awesome with an amazing balcony view. The bed was comfortable and we loved every bit of the room. The bathroom was clean and fitted with the mordern bathroom fittings.”

5 / 5

- Rishushrivastava (Jan 2019)

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Excellent

“Absolutely beautiful place,very clean rooms,amazing ambience,good food,the WiFi works very well and they arrange for  cabs pretty soon, special thanks to Neelima Khawz for taking good care of us..good place for family stay”

5 / 5

- Arbind Bidawatka (Jan 2019)

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